Privacy Policy

You give us: your name, email address, password (stored only as a cryptographic hash, never readable by us), and optionally a phone number, country, photo and short bio.

You create as you use it: posts and requests, messages, bookings, payment records, delivery confirmations and reviews.

We record automatically: basic technical information needed to run and secure the service, such as IP address and timestamps.

To run the marketplace: showing posts, matching the two sides, carrying messages, taking payment, confirming delivery and publishing reviews. To keep people safe: detecting fraud and abuse. To meet legal and accounting obligations.

Before a booking is paid for, the other party sees only your rating, country and verification status — not your name, photo or contact details. Once payment completes, your name and contact details are shared with that one counterparty so the handover can happen.

Messages are filtered before payment to remove phone numbers, email addresses and links. That filtering is automated; we do not read conversations routinely, but we may review a specific conversation when investigating a report or a dispute.

Reviews you write, and your rating, are public.

Service providers that make the platform work, and only for that purpose: our database and authentication provider, our email provider, and our payment provider. Each processes data under its own terms.

We do not sell your data, and we do not share it for advertising. We may disclose information where the law requires it.

Our database and servers may be located outside Bangladesh. By using the platform you accept that your information is processed in those locations.

Account and transaction records are kept while your account is open and afterwards for as long as accounting and legal obligations require. Messages and booking history attached to a completed delivery are retained as a record of what was agreed.

You can view and edit your profile at any time, and request a copy or deletion of your data through support. Some records cannot be deleted where we are required to keep them — completed transactions, for instance.

Passwords are hashed. Access to the database is restricted at row level, so one user cannot read another’s data. Traffic is encrypted in transit. No system is perfect; tell us immediately if you think your account has been accessed by someone else.

The platform is not for under-18s, and we do not knowingly collect their data.

If this policy changes materially we will say so in the app or by email. Questions go to our support page.