Customer Support
A person reads every message. Here is how to reach us and what helps us help you faster.
How to reach us
Email is the fastest way. We reply within one working day, usually sooner.
Contact usWhat to include
- Your work order number, if the question is about a booking
- What you expected to happen, and what happened instead
- A screenshot, if something looked wrong on screen
If something has gone wrong with a delivery
Contact us before confirming delivery. Once the delivery code is entered the payment is released and it becomes much harder to put right. Raising it first costs you nothing.
Reporting a person or a post
If someone asks you to carry something you have not seen, pushes you to deal off the platform, or behaves in a way that worries you, report it. We read every report.